P5P5 — Expert Professional
Expert/Leader
Sets process improvement strategy. Evaluates and selects advanced tools.
What this level means
Expert in field; key problem solver and project leader, authority in multiple areas
- Scope
- Multiple systems or a technical domain
- Autonomy
- Sets direction within the domain
- Complexity
- Novel, high-ambiguity problems; establishes the approach
- Impact
- Org / multi-team outcomes
- Decision rights
- Authority over a technical domain
- Leadership
- Leads cross-team technical initiatives
- Typical experience
- 8–12 yrs
What you'd do
- Engages executive stakeholders
- Coaches other teams on process thinking
- Sets process improvement strategy
- Evaluates and selects advanced tools
- Leads organization-wide initiatives
- Drives strategic change
- Represents process improvement at executive level
- Develops long-term process goals
- Ensures alignment with organizational objectives
- Set process improvement strategy
- Engage executive stakeholders
- Evaluate and select advanced tools
- Coach teams on process thinking
- Lead organization-wide initiatives
Skills, knowledge & tools
- Vision-setting
- Executive communication
- Cross-functional leadership
- Change leadership
- Strategic alignment
- Tool evaluation
- Coaching
- Influence
- Strategic process improvement
- Executive communication
- Cross-functional leadership
- Change management
- Tool evaluation techniques
- Coaching and mentoring
- Organizational strategy
- Process alignment
- Vision-setting
- Executive presence
- Cross-functional leadership
- Change Leadership
- Strategic alignment
- Tool evaluation
- Coaching
- Organizational influence
What good looks like
- 8+ years (or PhD equivalent) including high-impact transformation initiatives
- Lean Six Sigma (Green/Black Belt) preferred
- Executive presence
- Vision-setting ability
- Proven leadership in strategic change
Common titles
Business Process Analysis VBusiness Process Analysis 5Staff Business Process AnalysisLead Business Process AnalysisExpert Business Process AnalysisBusiness Process Analyst VBusiness Process Analyst 5Staff Business Process AnalystLead Business Process AnalystExpert Business Process AnalystExpert/Leader
What it pays
Market-pay benchmarks for this family × level are being recalibrated across all survey sources and will return shortly.
O*NET / SOC: 13-0000 — Business & Financial Operations Occupations (inferred)