Expert Support

What this level means

Seasoned professional; handles complex tasks, may lead small teams or projects

Scope

A system or set of related features

Autonomy

Self-directed; reviewed at critical decision points

Complexity

Complex, ambiguous problems; devises new approaches

Impact

Multi-team / function outcomes

Decision rights

Owns technical decisions for a system; influences adjacent design

Leadership

Technical lead for focused efforts; mentors several

Typical experience

5–8 yrs

What you'd do

• Advise leadership on technology decisions
• Optimize overall infrastructure design
• Architect and coordinate large-scale IT solutions
• Lead cross-functional IT projects
• Ensure alignment of IT strategy with business goals
• Develop and enforce IT policies and procedures
• Manage vendor relationships
• Conduct IT risk assessments and mitigation
• Architect large-scale IT solutions
• Lead cross-functional IT projects
• Advise on technology decisions
• Optimize infrastructure design
• Manage vendor relationships

Skills, knowledge & tools

• Solution architecture
• Cross-functional leadership
• Strategic alignment
• Policy development
• Vendor management
• Risk assessment
• Influence
• Strategic thinking
• Infrastructure architecture
• Cross-functional IT project management
• IT strategy and alignment
• Policy and procedure development
• Vendor management
• Risk assessment and mitigation
• Strategic IT planning
• Influence techniques
• Strategic thinker
• Influencer
• Solution architecture
• Cross-functional leadership
• IT strategy alignment
• Policy development
• Vendor management
• Risk Management

What good looks like

• ~6–8 years
• Expert in infrastructure architecture
• Bachelor's degree in IT or related field
• Strategic leadership skills

Common titles

What it pays

Market-pay benchmarks for this family × level are being recalibrated across all survey sources and will return shortly.

O*NET / SOC: 15-0000 — Computer & Mathematical Occupations (inferred)

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