M2M2 — Manager II
Senior Supervisor/Team Lead
Similar to M1 with added responsibilities such as shift scheduling and minor project ownership.
What this level means
Manages an established team or sub-function; owns planning and performance for the group.
- Scope
- An established team or sub-function
- Autonomy
- Owns planning for the group
- Complexity
- Cross-project coordination and priorities
- Impact
- Group delivery and development
- Decision rights
- Owns staffing, priorities, performance for the group
- Leadership
- Manages a team; sometimes manages leads
- Typical experience
- 5–8 yrs
What you'd do
- Coordinate between multiple shifts or small areas
- Lead problem-solving for recurring issues
- Suggest process improvements
- Manage shift schedules
- Oversee minor projects
- Coordinate shift activities
- Lead process improvement initiatives
- Mentor junior staff
Skills, knowledge & tools
- Shift coordination
- Mentoring
- Project oversight
- Problem-solving
- Process optimization
- Shift management
- Process improvement techniques
- Leadership skills
- Project management
- Biopharmaceutical operations
- Enhanced coaching
- Mentoring skills
- Capability to coordinate handoffs
- Process improvement
- Project management
What good looks like
- ~5+ years total experience
- Proven success in crew leadership
Common titles
Senior Supervisor/Team Lead
Where it sits & what it pays
O*NET / SOC: 13-0000 — Business & Financial Operations Occupations(inferred · under review)
Market-pay benchmarks for this family × level are coming — JobFrame anchors pay to the family/level structure rather than the raw title.