P5P5 — Expert Professional
Senior
Strategic oversight and policy setting. Plans and leads enterprise-wide improvement programs aligned with technology initiatives.
What this level means
Expert in field; key problem solver and project leader, authority in multiple areas
- Scope
- Multiple systems or a technical domain
- Autonomy
- Sets direction within the domain
- Complexity
- Novel, high-ambiguity problems; establishes the approach
- Impact
- Org / multi-team outcomes
- Decision rights
- Authority over a technical domain
- Leadership
- Leads cross-team technical initiatives
- Typical experience
- 8–12 yrs
What you'd do
- Plans and leads enterprise-wide improvement programs
- Develops organization-wide policies
- Aligns process improvements with technology initiatives
- Mentors junior team members
- Represents the organization in external process improvement forums
- Plan and lead enterprise-wide programs
- Develop and implement policies
- Mentor junior team members
Skills, knowledge & tools
- Visionary planning
- Executive communication
- Organizational leadership
- Change management
- Mentoring
- Enterprise process architecture
- Policy development
- Technology integration
- Change management strategies
- Mentoring techniques
- Vision-setting
- Executive communication
- Organizational leadership
- Change management
- Mentoring
What good looks like
- Bachelor’s degree
- Expert-level knowledge of enterprise process architecture
- MBA or strategic/process-certifications
Common titles
Business Process Improvement VBusiness Process Improvement 5Staff Business Process ImprovementLead Business Process ImprovementExpert Business Process Improvement
Where it sits & what it pays
O*NET / SOC: 13-0000 — Business & Financial Operations Occupations(inferred · under review)
Market-pay benchmarks for this family × level are coming — JobFrame anchors pay to the family/level structure rather than the raw title.