P5P5 — Expert Professional
Director
Director of Clinical Operations
What this level means
Expert in field; key problem solver and project leader, authority in multiple areas
- Scope
- Multiple systems or a technical domain
- Autonomy
- Sets direction within the domain
- Complexity
- Novel, high-ambiguity problems; establishes the approach
- Impact
- Org / multi-team outcomes
- Decision rights
- Authority over a technical domain
- Leadership
- Leads cross-team technical initiatives
- Typical experience
- 8–12 yrs
What you'd do
- Define and execute clinical operations strategy for portfolios; manage a large team of managers and associates.
- Oversee all programs’ timelines, budgets and key deliverables across phases.
- Build and maintain relationships with CROs and external partners; negotiate contracts and SLAs.
- Allocate departmental resources; oversee hiring and development of the ClinOps organization.
- Report program status and risks to executive leadership; drive cross-program priorities.
- Define clinical operations strategy
- Manage timelines and budgets
- Negotiate contracts
- Allocate resources
- Report to executive leadership
Skills, knowledge & tools
- Strategic planning
- Portfolio management
- Team management
- Contract negotiation
- Resource allocation
- Program reporting
- Executive communication
- Cross-cultural management
- Clinical development processes
- Strategic planning
- Portfolio management
- Financial acumen
- Contract negotiation
- Resource management
- Leadership skills
- Cross-cultural competence
- Visionary leadership
- Executive communication
- Decision Authority
- Cross-Cultural Competence
What good looks like
- Comprehensive understanding of clinical development (phases I–IV, labeling, post-market commitments).
- Strategic planning and portfolio management capabilities.
- High-level financial acumen (P&L oversight, ROI analysis).
Where it sits & what it pays
O*NET / SOC: 19-0000 — Life, Physical, & Social Science Occupations(inferred · under review)
Market-pay benchmarks for this family × level are coming — JobFrame anchors pay to the family/level structure rather than the raw title.