M1M1 — Manager (Team Lead)
Corporate & Business Services Administrative Services Manager
Coordinates and oversees the broad range of services that support an organization’s day-to-day operations.
What this level means
Front-line people manager of a single team; owns delivery, coaching, and execution.
- Scope
- A single team
- Autonomy
- Manages within established goals
- Complexity
- Day-to-day delivery and people issues
- Impact
- Team output and health
- Decision rights
- Owns team execution, hiring input, performance
- Leadership
- Direct people management of one team
- Typical experience
- 3–6 yrs
What you'd do
- Plan, direct, and coordinate administrative services
- Ensure that office buildings and facilities are properly maintained
- Develop and implement office policies and procedures
- Manage administrative staff and allocate resources effectively
- Oversee budgeting and financial reporting for administrative functions
- Develop and implement administrative strategies
- Manage office facilities and resources
- Supervise and mentor administrative staff
- Ensure compliance with regulations
- Prepare and manage budgets
Skills, knowledge & tools
- Leadership
- Budget management
- Facility management
- Policy development
- Staff supervision
- Facility management
- Human resources management
- Financial management
- Organizational development
- Risk management
- Excellent organizational and leadership skills
- Communication and Interpersonal Skills
- Strategic planning
- Resource management
- Financial Acumen
What good looks like
- Bachelor’s degree in Business Administration or related field
- Certified Facility Manager (CFM) or similar certification (preferred)
- Proven experience in administrative management
- Strong leadership abilities
- Excellent communication and interpersonal skills
Common titles
Corporate & Business Services Administrative Services ManagerMid-Level Management
Where it sits & what it pays
O*NET / SOC: 13-0000 — Business & Financial Operations Occupations(inferred · under review)
Market-pay benchmarks for this family × level are coming — JobFrame anchors pay to the family/level structure rather than the raw title.