S1S1 — Support Associate

Human Resources (HR) Entry

Entry-level positions in HR are typically administrative and support-focused.

What this level means

Entry support: executes routine, well-defined tasks under close supervision.

Scope
A single task type or queue
Autonomy
Close supervision; follows defined procedures
Complexity
Routine, well-defined requests
Impact
Individual transactions
Decision rights
Acts within scripts; escalates exceptions
Leadership
None
Typical experience
0–1 yrs

What you'd do

  • Maintaining employee records
  • Assisting with payroll and benefits administration
  • Coordinating interviews and onboarding
  • Supporting HR projects
  • Updating HR databases
  • Maintain accurate employee records
  • Assist in payroll processing
  • Coordinate interview schedules

Skills, knowledge & tools

  • Data entry
  • Basic HR software proficiency
  • Communication
  • Organizational skills
  • Customer service
  • HR fundamentals
  • Employee record-keeping
  • Payroll basics
  • Onboarding processes
  • HRIS systems
  • Attention to detail
  • Communication
  • Basic knowledge of HR practices
  • Organizational skills
  • Time management

What good looks like

  • Bachelor’s degree in HR or a related field
  • Foundational HR certification (such as the SHRM-CP)
  • Strong organizational skills

Common titles

Human Resources (HR) AssociateJunior Human Resources (HR)Recruitment AssociateJunior RecruitmentEmployee Relations AssociateJunior Employee RelationsCompensation and Benefits AssociateJunior Compensation and BenefitsHuman Resources (HR) EntryEntry Support

Where it sits & what it pays

O*NET / SOC: 11-3121.00Human Resources Managers

Market-pay benchmarks for this family × level are coming — JobFrame anchors pay to the family/level structure rather than the raw title.

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