M2M2 — Manager II
Senior Supervisor / Area Manager
Manages a larger section of the operation or multiple teams, often through one or more M1 leads. Handles short-term planning and continuous improvement initiatives.
What this level means
Manages an established team or sub-function; owns planning and performance for the group.
- Scope
- An established team or sub-function
- Autonomy
- Owns planning for the group
- Complexity
- Cross-project coordination and priorities
- Impact
- Group delivery and development
- Decision rights
- Owns staffing, priorities, performance for the group
- Leadership
- Manages a team; sometimes manages leads
- Typical experience
- 5–8 yrs
What you'd do
- Oversee an entire shift or specific function
- Lead projects to rearrange stock areas for efficiency
- Ensure cross-team coordination
- Develop short-term operational plans
- Implement continuous improvement initiatives
- Monitor and report on operational performance
- Facilitate communication between teams
- Manage resources effectively
- Ensure compliance with operational standards
- Support M1 leads in team management
- Oversee shift operations
- Lead efficiency projects
- Coordinate cross-team efforts
- Develop operational plans
- Monitor performance metrics
Skills, knowledge & tools
- Operational Management
- Project leadership
- Efficiency improvement
- Resource allocation
- Communication
- Leadership
- Analytical thinking
- Collaboration
- Operational management
- Continuous improvement techniques
- Resource management
- Communication strategies
- Leadership principles
- Analytical methods
- Collaboration techniques
- Compliance standards
- Operational Focus
- Problem Solving
- Continuous Improvement
- Resource management
- Communication
- Leadership
- Analytical skills
- Collaboration
What good looks like
- Bachelor’s degree or equivalent experience
- Experience in logistics and operations
- Strong problem-solving skills
- Leadership experience
- Proficiency in continuous improvement
Common titles
Manager, Material Handling ManagementMaterial Handling Management ManagerManager, Material Handling ManagerMaterial Handling Manager ManagerSenior Supervisor / Area Manager
Where it sits & what it pays
O*NET / SOC: 13-0000 — Business & Financial Operations Occupations(inferred · under review)
Market-pay benchmarks for this family × level are coming — JobFrame anchors pay to the family/level structure rather than the raw title.