S1S1 — Support Associate

Nursing Novice

No experience, relies on rules.

What this level means

Entry support: executes routine, well-defined tasks under close supervision.

Scope
A single task type or queue
Autonomy
Close supervision; follows defined procedures
Complexity
Routine, well-defined requests
Impact
Individual transactions
Decision rights
Acts within scripts; escalates exceptions
Leadership
None
Typical experience
0–1 yrs

What you'd do

  • Follow established protocols
  • Assist with basic patient care
  • Document patient information
  • Support senior nurses
  • Participate in training programs
  • Maintain cleanliness and order
  • Observe and report patient conditions
  • Administer basic care under supervision
  • Assist in patient hygiene
  • Monitor vital signs
  • Prepare patient rooms

Skills, knowledge & tools

  • Basic patient care
  • Record-keeping
  • Communication
  • Time management
  • Basic medical terminology
  • Healthcare protocols
  • Patient safety
  • Basic anatomy
  • Infection control
  • Nursing ethics
  • Basic clinical skills
  • Attention to detail
  • Adherence to protocols
  • Communication
  • Teamwork

What good looks like

  • Nursing degree
  • Basic life support certification
  • Strong communication skills

Common titles

Nursing AssociateJunior NursingNursing Novice

Where it sits & what it pays

O*NET / SOC: 29-0000Healthcare Practitioners & Technical Occupations(inferred · under review)

Market-pay benchmarks for this family × level are coming — JobFrame anchors pay to the family/level structure rather than the raw title.

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