M4M4 — Director
Operations Senior
Senior operations roles include Director of Operations, Vice President of Operations, and COO.
What this level means
Leads a function or department; owns strategy, budget, and outcomes for the area.
- Scope
- A function or department
- Autonomy
- Owns area strategy and budget
- Complexity
- Strategic priorities and cross-functional alignment
- Impact
- Function-level results
- Decision rights
- Owns strategy, budget, and org design for the area
- Leadership
- Leads managers; sets direction for the function
- Typical experience
- 10–15 yrs
What you'd do
- Overseeing multiple operation teams or entire regions/business units
- Setting operational strategies
- Optimizing high-level processes
- Develop and implement operational strategies
- Oversee and optimize multiple operational units
- Lead strategic change initiatives
Skills, knowledge & tools
- Strategic leadership
- High-level process optimization
- Change management
- Advanced project management
- Executive communication
- Decision-making
- Financial acumen
- Negotiation
- Strategic planning methodologies
- Advanced operational management
- Change management principles
- Executive leadership
- Financial management in operations
- Global operations strategy
- High-level process optimization
- Industry trends and innovations
- Strategic planning
- Advanced project/program management
- Change management
What good looks like
- 10-15+ years of experience
- MBA or a master’s in operations/supply chain
- Proven track record in strategic operations management
Common titles
Director, OperationsOperations DirectorOperations SeniorSenior-Level and Executive
Where it sits & what it pays
O*NET / SOC: 13-0000 — Business & Financial Operations Occupations(inferred · under review)
Market-pay benchmarks for this family × level are coming — JobFrame anchors pay to the family/level structure rather than the raw title.