M2M2 — Manager II
Quality Compliance Manager I
Intermediate management level overseeing a broader program or unit, managing multiple supervisors or a larger quality team.
What this level means
Manages an established team or sub-function; owns planning and performance for the group.
- Scope
- An established team or sub-function
- Autonomy
- Owns planning for the group
- Complexity
- Cross-project coordination and priorities
- Impact
- Group delivery and development
- Decision rights
- Owns staffing, priorities, performance for the group
- Leadership
- Manages a team; sometimes manages leads
- Typical experience
- 5–8 yrs
What you'd do
- Manage a broader program or unit
- Develop and improve procedures
- Lead internal audits and readiness
- Oversee CAPA and change control
- Prepare metrics and reports
- Collaborate interdepartmentally
- Coordinate program activities
- Enhance quality procedures
- Lead audit preparations
Skills, knowledge & tools
- Program management
- Procedure development
- Audit leadership
- CAPA management
- Report preparation
- Program management
- Quality improvement
- Audit readiness
- CAPA processes
- Interdepartmental collaboration
- Cross-functional collaboration
- Analytical skills
- Leadership
What good looks like
- Bachelor’s degree in a relevant field
- 5-10 years of experience in quality roles
- Advanced degree or MBA preferred
Common titles
Quality Compliance Manager I
Where it sits & what it pays
O*NET / SOC: 13-0000 — Business & Financial Operations Occupations(inferred · under review)
Market-pay benchmarks for this family × level are coming — JobFrame anchors pay to the family/level structure rather than the raw title.