S1S1 — Support Associate
Entry Support
Performs routine, supervised support tasks such as stocking supplies, cleaning glassware, and basic sample labeling.
What this level means
Entry support: executes routine, well-defined tasks under close supervision.
- Scope
- A single task type or queue
- Autonomy
- Close supervision; follows defined procedures
- Complexity
- Routine, well-defined requests
- Impact
- Individual transactions
- Decision rights
- Acts within scripts; escalates exceptions
- Leadership
- None
- Typical experience
- 0–1 yrs
What you'd do
- Stocking supplies
- Cleaning glassware
- Basic sample labeling
- Performing daily equipment checks
- Maintain cleanliness of laboratory equipment
- Restock laboratory supplies
- Label samples accurately
Skills, knowledge & tools
- Inventory management
- Basic laboratory procedures
- Equipment maintenance
- Organizational skills
- Safety protocols
- Communication
- Teamwork
- Basic computer skills
- Laboratory safety
- Basic chemistry
- Equipment handling
- Quality assurance principles
- Standard operating procedures
- Inventory control
- Basic biology
- Technical documentation
- Reliability
- Attention to detail
- Time management
What good looks like
- High school diploma or technical diploma
- Relevant coursework in chemistry/biology
- Basic understanding of laboratory environments
Common titles
Quality Control – Laboratory Support AssociateJunior Quality Control – Laboratory SupportEntry Support
Where it sits & what it pays
Market-pay benchmarks for this family × level are coming — JobFrame anchors pay to the family/level structure rather than the raw title.