M4M4 — Director

Quality Management / Compliance Manager

The Quality Compliance Manager oversees compliance operations to maintain integrity, manage regulatory risks, and uphold firm standards.

What this level means

Leads a function or department; owns strategy, budget, and outcomes for the area.

Scope
A function or department
Autonomy
Owns area strategy and budget
Complexity
Strategic priorities and cross-functional alignment
Impact
Function-level results
Decision rights
Owns strategy, budget, and org design for the area
Leadership
Leads managers; sets direction for the function
Typical experience
10–15 yrs

What you'd do

  • Lead compliance audits and inspections
  • Develop, implement, and maintain quality compliance systems
  • Monitor changes in regulations
  • Provide compliance training and guidance
  • Oversee documentation management
  • Collaborate cross-functionally
  • Identify compliance risks proactively
  • Ensure adherence to quality standards
  • Report compliance metrics to senior management
  • Facilitate continuous improvement in compliance processes
  • Conduct compliance audits
  • Develop and maintain compliance systems
  • Monitor regulatory changes
  • Provide training on compliance standards
  • Manage compliance documentation

Skills, knowledge & tools

  • Audit management
  • Regulatory compliance
  • Quality system development
  • Risk assessment
  • Documentation oversight
  • Training facilitation
  • Cross-functional teamwork
  • Process optimization
  • Regulatory change monitoring
  • Compliance reporting
  • Regulatory frameworks
  • Quality management systems
  • Compliance auditing
  • Risk management strategies
  • Documentation standards
  • Training methodologies
  • Cross-Functional Processes
  • Continuous improvement
  • Ethical standards
  • Industry-specific regulations
  • High ethical standards
  • Attention to detail
  • Strong analytical and problem-solving skills
  • Excellent communication
  • Leadership capability
  • Regulatory knowledge
  • Risk Management
  • Process improvement
  • Cross-functional collaboration
  • Training and development

What good looks like

  • Bachelor’s degree in life sciences, engineering, quality assurance, or a related field
  • Minimum 7-10 years in quality, regulatory compliance, or quality assurance
  • Advanced degree preferred
  • Certified Quality Auditor (CQA)
  • Certified Quality Manager (CQM)
  • RAC certification

Common titles

Director, Regulatory ComplianceRegulatory Compliance DirectorDirector, Quality AssuranceQuality Assurance DirectorQuality Management / Compliance Manager

Where it sits & what it pays

O*NET / SOC: 11-9199.02Compliance Managers

Market-pay benchmarks for this family × level are coming — JobFrame anchors pay to the family/level structure rather than the raw title.

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