S4S4 — Lead Support Specialist
Senior Support
The Senior Material Handling Specialist at the S4 level is responsible for executing material handling tasks and coordinating workflow within the warehouse, serving as a mentor and leader for junior staff.
What this level means
Lead specialist: owns process improvement and mentors the support team.
- Scope
- Team process and quality
- Autonomy
- Works independently; owns improvements
- Complexity
- Cross-case patterns and process gaps
- Impact
- Team-level quality and efficiency
- Decision rights
- Owns process and quality decisions for the team
- Leadership
- Mentors and coordinates the support team
- Typical experience
- 5–8 yrs
What you'd do
- Oversee daily material handling operations
- Expert receiving and inspection
- Advanced inventory management
- Picking, kitting, and staging coordination
- Operation of specialized equipment
- Training and mentoring
- Process improvement and 5S champion
- Interdepartmental coordination
- Shipping and logistics administration
- Safety and compliance leadership
- Backup to Supervisor/Manager
- Coordinate material handling operations
- Mentor junior staff
- Administer logistics processes
- Ensure safety and compliance
- Improve warehouse processes
Skills, knowledge & tools
- Advanced inventory management
- Leadership and mentoring
- Process improvement
- Safety and compliance
- Logistics coordination
- Advanced equipment operation
- Interpersonal communication
- Organizational skills
- Advanced warehouse management
- Leadership principles
- Continuous improvement methodologies
- Safety compliance standards
- Logistics and supply chain management
- Training and development
- Interdepartmental coordination
- Advanced inventory systems
- Leadership and communication
- Problem-solving
- Attention to detail
- Organizational ability
- Continuous improvement mindset
- Interpersonal skills
- Adaptability
What good looks like
- High school diploma or equivalent
- 5+ years of material handling experience
- Mastery of warehouse management systems
- Leadership experience
- APICS Certified in Production and Inventory Management (CPIM) preferred
Common titles
Lead Supply Chain – Material HandlingSenior Support
Where it sits & what it pays
O*NET / SOC: 13-0000 — Business & Financial Operations Occupations(inferred · under review)
Market-pay benchmarks for this family × level are coming — JobFrame anchors pay to the family/level structure rather than the raw title.