Entry/Junior

What this level means

New to role or field; performs basic tasks under supervision

Scope

Own tasks within a defined component

Autonomy

Close supervision; work reviewed frequently

Complexity

Routine problems with known solutions

Impact

Own deliverables

Decision rights

Few independent decisions; escalates the rest

Leadership

None — building the craft

Typical experience

0–2 yrs

What you'd do

• Supports analysis of client requirements
• Assists in implementing straightforward technical solutions
• Participates in client meetings to gather requirements
• Documents technical specifications
• Supports testing and validation of solutions
• Assists in troubleshooting basic technical issues
• Collaborates with team members on project tasks
• Maintains up-to-date knowledge of relevant technologies
• Assist in requirement gathering sessions
• Document technical specifications
• Support solution testing and validation

Skills, knowledge & tools

• Basic IT troubleshooting
• Technical writing
• Configuration management
• Client interaction
• Data analysis
• Project support
• Software installation
• Basic scripting
• IT systems fundamentals
• Configuration management tools
• Basic programming concepts
• Client requirement analysis
• Technical documentation standards
• IT support processes
• Software testing methodologies
• Industry-specific technologies
• Data collection
• Basic configuration
• Technical documentation
• Client communication
• Problem-solving
• Team collaboration
• Time management
• Adaptability

What good looks like

• Bachelor’s in Computer Science, Engineering, or Information Systems
• Basic understanding of IT systems
• Strong communication skills

Common titles

Where it sits & what it pays

O*NET / SOC: 15-0000 — Computer & Mathematical Occupations(inferred · under review)

Market-pay benchmarks for this family × level are coming — JobFrame anchors pay to the family/level structure rather than the raw title.

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