S1S1 — Support Associate

Entry

Equipment Maintenance Technician I (entry-level maintenance technician). Works under close supervision. Performs basic PM tasks and simple repairs.

What this level means

Entry support: executes routine, well-defined tasks under close supervision.

Scope
A single task type or queue
Autonomy
Close supervision; follows defined procedures
Complexity
Routine, well-defined requests
Impact
Individual transactions
Decision rights
Acts within scripts; escalates exceptions
Leadership
None
Typical experience
0–1 yrs

What you'd do

  • Conduct routine inspections and scheduled servicing of production machinery.
  • Perform basic PM tasks (cleaning, lubrication, tightening fasteners) and simple repairs (replacing belts, filters, bearings).
  • Inspect machinery for wear and tear.
  • Perform scheduled maintenance tasks.
  • Replace basic components as needed.

Skills, knowledge & tools

  • Basic mechanical skills
  • Tool usage
  • Safety compliance
  • Communication
  • Time management
  • Basic mechanical systems
  • Preventive maintenance procedures
  • Safety standards
  • Equipment operation basics
  • Maintenance documentation
  • Attention to detail
  • Basic problem-solving
  • Safety focus
  • Willingness to learn
  • Strong work ethic

What good looks like

  • High school diploma or GED
  • Vocational or trade school training in mechanical/electrical fields

Common titles

Manufacturing Equipment Maintenance AssociateJunior Manufacturing Equipment MaintenanceMechanical AssociateJunior MechanicalElectrical AssociateJunior Electrical

What it pays

Market-pay benchmarks for this family × level are being recalibrated across all survey sources and will return shortly.

O*NET / SOC: 13-0000Business & Financial Operations Occupations (inferred)

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