S1S1 — Support Associate
Entry
Performs basic receiving and storage tasks under supervision.
What this level means
Entry support: executes routine, well-defined tasks under close supervision.
- Scope
- A single task type or queue
- Autonomy
- Close supervision; follows defined procedures
- Complexity
- Routine, well-defined requests
- Impact
- Individual transactions
- Decision rights
- Acts within scripts; escalates exceptions
- Leadership
- None
- Typical experience
- 0–1 yrs
What you'd do
- Performs basic receiving and storage tasks under supervision.
- Assists with order picking and packing simple orders.
- Operates forklifts or pallet jacks with guidance.
- Conducts routine cycle counts; enters inventory data in WMS.
- Maintains clean and safe work area.
- Receive and store materials safely.
- Assist in order picking and packing.
- Operate forklifts under supervision.
Skills, knowledge & tools
- Basic equipment operation
- Inventory data entry
- Order picking
- Safety protocols
- Team collaboration
- Warehouse layout
- Basic inventory management
- Safety standards
- Material handling equipment
- Workplace cleanliness
- Safety & Compliance
- Teamwork
- Attention to detail
- Physical stamina
What good looks like
- High school diploma or GED
- Basic knowledge of warehouse layout
- Familiarity with scanning devices
Common titles
Material Handling Specialist AssociateJunior Material Handling Specialist
What it pays
Market-pay benchmarks for this family × level are being recalibrated across all survey sources and will return shortly.
O*NET / SOC: 13-0000 — Business & Financial Operations Occupations (inferred)