P3P3 — Mid-Level Professional
Operations Mid
Mid-level operations roles involve managing teams or specific operational functions.
What this level means
Fully competent professional; works independently on standard projects
- Scope
- Features or a sub-system end-to-end
- Autonomy
- Works independently on standard work; reviewed on the non-standard
- Complexity
- Diverse problems; adapts existing approaches
- Impact
- Project / team outcomes
- Decision rights
- Owns implementation decisions for own scope
- Leadership
- Mentors juniors informally
- Typical experience
- 3–5 yrs
What you'd do
- Implementing process improvements
- Monitoring KPIs
- Leading cross-functional projects
- Manage operational teams
- Implement and monitor process improvements
- Lead cross-departmental projects
Skills, knowledge & tools
- Leadership
- KPI Monitoring
- Cross-functional collaboration
- Process improvement
- Team management
- Strategic planning
- Communication
- Analytical thinking
- Process improvement techniques
- KPI development and monitoring
- Team leadership
- Project management
- Operational strategy
- Cross-functional team dynamics
- Problem-solving methodologies
- Industry-specific operational knowledge
- Strong leadership and people management
- Problem-solving skills
- Knowledge of process improvement methodologies
What good looks like
- 5-8 years of experience
- Master’s degree or an MBA focused on operations or supply chain
- Proven leadership skills
Common titles
Operations IIIOperations 3Mid-Level OperationsOperations Mid
What it pays
Market-pay benchmarks for this family × level are being recalibrated across all survey sources and will return shortly.
O*NET / SOC: 13-0000 — Business & Financial Operations Occupations (inferred)