M2M2 — Manager II
Mid-Level Manager
Oversees a broader area or multiple teams within the quality compliance function. Starts to plan and organize quality programs for their area.
What this level means
Manages an established team or sub-function; owns planning and performance for the group.
- Scope
- An established team or sub-function
- Autonomy
- Owns planning for the group
- Complexity
- Cross-project coordination and priorities
- Impact
- Group delivery and development
- Decision rights
- Owns staffing, priorities, performance for the group
- Leadership
- Manages a team; sometimes manages leads
- Typical experience
- 5–8 yrs
What you'd do
- Manage the internal audit program schedule.
- Coordinate cross-functional quality initiatives.
- Develop and implement quality improvement plans.
- Ensure compliance with industry regulations.
- Mentor and develop team members.
- Schedule and manage audits.
- Coordinate quality initiatives.
- Implement improvement plans.
- Ensure regulatory compliance.
- Mentor team members.
Skills, knowledge & tools
- Audit program management
- Cross-functional coordination
- Quality improvement planning
- Regulatory compliance
- Team mentoring
- Quality system elements
- Regulatory frameworks
- Audit scheduling
- Improvement methodologies
- Team development
- Problem Solving
- Decision Quality
- Time management
- Organizational skills
- Coaching and Developing Talent
- Influence
What good looks like
- In-depth knowledge of the quality system elements
- Certifications such as Certified Quality Engineer (CQE)
Common titles
Manager, Quality ComplianceQuality Compliance ManagerMid-Level Manager
What it pays
Market-pay benchmarks for this family × level are being recalibrated across all survey sources and will return shortly.
O*NET / SOC: 13-0000 — Business & Financial Operations Occupations (inferred)