M1M1 — Manager (Team Lead)
QC Supervisor
Focuses on daily operational oversight of a small team of QC analysts/technicians. Emphasis is on executing established tests and SOPs correctly and on time.
What this level means
Front-line people manager of a single team; owns delivery, coaching, and execution.
- Scope
- A single team
- Autonomy
- Manages within established goals
- Complexity
- Day-to-day delivery and people issues
- Impact
- Team output and health
- Decision rights
- Owns team execution, hiring input, performance
- Leadership
- Direct people management of one team
- Typical experience
- 3–6 yrs
What you'd do
- Supervise day-to-day testing activities
- Review analysts’ test data and documentation
- Enforce compliance on the floor
- Train and mentor junior analysts
- Handle first-line investigations
- Oversee daily QC tasks
- Ensure accurate data documentation
- Maintain compliance with SOPs
Skills, knowledge & tools
- Team supervision
- Data review
- Compliance enforcement
- Training and mentoring
- Problem-solving
- Quality control procedures
- SOP execution
- Regulatory compliance
- Analytical techniques
- Team management
- Leadership
- Attention to detail
- Analytical skills
What good looks like
- 3–5+ years technical experience in QC
- Bachelor’s in Chemistry, Biology or related field
- Some leadership aptitude or lead experience
Common titles
Manager, Quality Control (QC) ManagementQuality Control (QC) Management ManagerManager, Quality Control (QC) ManagerQuality Control (QC) Manager ManagerQC Supervisor
What it pays
Market-pay benchmarks for this family × level are being recalibrated across all survey sources and will return shortly.
O*NET / SOC: 11-3051.01 — Quality Control Systems Managers