M2M2 — Manager II
QC Manager
Manages one or more QC teams or an entire laboratory. Responsible for organizing the lab’s processes, resources, and documentation systems.
What this level means
Manages an established team or sub-function; owns planning and performance for the group.
- Scope
- An established team or sub-function
- Autonomy
- Owns planning for the group
- Complexity
- Cross-project coordination and priorities
- Impact
- Group delivery and development
- Decision rights
- Owns staffing, priorities, performance for the group
- Leadership
- Manages a team; sometimes manages leads
- Typical experience
- 5–8 yrs
What you'd do
- Manage lab compliance
- Organize lab processes and resources
- Interface with QA for deviations and change control
- Develop staff competencies
- Organize and manage lab processes
- Ensure compliance with regulatory standards
- Develop and implement staff training programs
Skills, knowledge & tools
- Lab management
- Process organization
- QA interfacing
- Competency development
- Resource allocation
- Lab management techniques
- Regulatory frameworks
- Quality assurance processes
- Resource management
- Staff development
- Leadership
- Strategic planning
- Regulatory knowledge
What good looks like
- 5–8+ years in QC with some in a supervisory capacity
- Bachelor’s required (Master’s preferred)
- Deep knowledge of lab techniques and GMP
Common titles
Manager, Quality Control (QC) ManagementQuality Control (QC) Management ManagerManager, Quality Control (QC) ManagerQuality Control (QC) Manager ManagerQC Manager
What it pays
Market-pay benchmarks for this family × level are being recalibrated across all survey sources and will return shortly.
O*NET / SOC: 11-3051.01 — Quality Control Systems Managers