S3S3 — Senior Support Specialist
Entry to Intermediate Support
The Material Handling Specialist at the S3 level is an operational support role focused on the physical and administrative tasks of receiving, storing, and distributing materials, parts, and equipment within a facility.
What this level means
Handles complex / escalated cases; may guide junior support staff.
- Scope
- Escalated / complex cases
- Autonomy
- Limited supervision
- Complexity
- Complex or non-standard cases
- Impact
- Resolution quality on the team's hardest cases
- Decision rights
- Owns escalation resolution within policy
- Leadership
- Guides junior support informally
- Typical experience
- 3–5 yrs
What you'd do
- Receive and inspect inbound materials
- Store and organize inventory
- Pick and deliver materials
- Pack and ship outgoing goods
- Operate material handling equipment
- Inventory tracking and counts
- Maintain a safe, clean work environment
- Support logistics and production needs
- Documentation and reporting
- Receive and inspect materials
- Organize and store inventory
- Deliver materials to production
- Maintain cleanliness and safety
- Track inventory levels
Skills, knowledge & tools
- Material handling equipment operation
- Inventory management
- Basic logistics
- Safety compliance
- Organizational skills
- Basic reporting
- Team collaboration
- Problem-solving
- Warehouse operations
- Material handling processes
- Safety standards
- Inventory systems
- Basic logistics principles
- Quality control
- Documentation procedures
- Workplace safety
- Attention to detail
- Strong work ethic
- Physical stamina
- Teamwork and communication skills
- Safety-conscious attitude
- Adaptability
What good looks like
- High school diploma or GED
- 1–3 years in a warehouse or similar environment
- Proficiency in using material handling equipment
- Basic understanding of inventory systems
- Exposure to logistics processes
Common titles
Senior Supply Chain – Material Handling SpecialistSenior Supply Chain – Material HandlingEntry to Intermediate Support
What it pays
Market-pay benchmarks for this family × level are being recalibrated across all survey sources and will return shortly.
O*NET / SOC: 13-0000 — Business & Financial Operations Occupations (inferred)