S1S1 — Support Associate
Sales Roles Entry-Level Sales
Early-career sales roles focusing on prospecting and lead qualification.
What this level means
Entry support: executes routine, well-defined tasks under close supervision.
- Scope
- A single task type or queue
- Autonomy
- Close supervision; follows defined procedures
- Complexity
- Routine, well-defined requests
- Impact
- Individual transactions
- Decision rights
- Acts within scripts; escalates exceptions
- Leadership
- None
- Typical experience
- 0–1 yrs
What you'd do
- Making cold calls
- Sending outreach emails
- Scheduling meetings
- Qualifying leads
- Updating CRM records
- Participating in sales training sessions
- Supporting senior sales staff
- Engaging with potential clients
- Tracking outreach metrics
- Collaborating with marketing teams
- Qualify leads through outreach activities
- Schedule meetings with potential clients
- Maintain accurate CRM records
Skills, knowledge & tools
- Cold calling
- Email outreach
- CRM data entry
- Meeting scheduling
- Basic negotiation
- Problem-solving
- Team collaboration
- Salesforce proficiency
- CRM systems
- Sales outreach strategies
- Lead qualification processes
- Customer communication
- Sales cycle stages
- Basic marketing concepts
- Data entry accuracy
- Time management techniques
- CRM usage
- Outreach tools
- Communication Skills
- Time management
- Lead qualification
- Customer engagement
- Basic Sales Techniques
- Adaptability
What good looks like
- Familiarity with CRM systems
- Salesforce Administrator certification
- Strong communication skills
- High school diploma or equivalent
- 0-2 years of sales experience
Common titles
Sales Roles AssociateJunior Sales RolesSales Roles Entry-Level SalesSales Development Reps/BDRs
Where it sits & what it pays
O*NET / SOC: 41-0000 — Sales & Related Occupations(inferred · under review)
Market-pay benchmarks for this family × level are coming — JobFrame anchors pay to the family/level structure rather than the raw title.