P3P3 — Mid-Level Professional
Proficient
Own mid-size customer accounts for overlay products. Develop account plans, identify upsell opportunities, and negotiate deals.
What this level means
Fully competent professional; works independently on standard projects
- Scope
- Features or a sub-system end-to-end
- Autonomy
- Works independently on standard work; reviewed on the non-standard
- Complexity
- Diverse problems; adapts existing approaches
- Impact
- Project / team outcomes
- Decision rights
- Owns implementation decisions for own scope
- Leadership
- Mentors juniors informally
- Typical experience
- 3–5 yrs
What you'd do
- Lead full training sessions
- Own curriculum modules and evaluation processes
- Develop account plans
- Identify upsell opportunities
- Negotiate deals
- Develop account plans
- Lead training sessions
- Negotiate deals
Skills, knowledge & tools
- Account planning
- Upsell identification
- Deal negotiation
- Training session leadership
- Curriculum development
- Evaluation processes
- Technical expertise
- Strategic thinking
- Territory and account planning
- Upsell strategies
- Negotiation techniques
- Training curriculum development
- Product and solution knowledge
- Evaluation methodologies
- Sales strategy
- Market analysis
- Broad technical knowledge of multiple products or solutions
- Proficient at territory/account planning
What good looks like
- Around 4–7 years, with demonstrated success in sales or technical account roles
- Proven account management skills
- Experience in training and curriculum development
Common titles
Sales Support IIISales Support 3Mid-Level Sales Support
Where it sits & what it pays
O*NET / SOC: 41-0000 — Sales & Related Occupations(inferred · under review)
Market-pay benchmarks for this family × level are coming — JobFrame anchors pay to the family/level structure rather than the raw title.